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Shipping & Returns

Shipping & Returns

Returns Policy

Returns of merchandise are handled on a case by case basis.  Products are sold as As Is.  We are a liquidation company.  If you bought and paid for it, you own it.  Please don't think we are being tough or disrespectful, but we take the returns portion of price mark up out of the price.
We are not greedy. We are more than fair, so Returns of merchandise are handled on a case by case basis.  

Free Local Pick-up is at Big Box Liquidation unless otherwise noted. Omissions would most likely be due to heavy weight and special equipment requirements, which is a rare occurrence.  
We have  the fork-lifts, manpower, pallets, shipping and packaging accessories to satisfy your shipping needs. 
Delivery and Hot Shot Delivery is Available.
We are Experienced LTL, Truckload, and Container Shippers.
We Photograph and Video Products in the best interest of all parties involved. 

Accepted Returns will receive Store Credit. If you have an issue, call us 615-800-1646. 

Many of the products have a valid manufacturer's warranty.  

We are more than fair but we will not be taken advantage of. 

We are humans beings just like you and we are good people who do the right thing which does not involve taking advantage of others. 
Returns of merchandise are handled on a case by case basis. Accepted Returns will receive Store Credit. If you have an issue, call 615-800-1646. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return or call 615-800-1646.

We will respond quickly. 

Shipping


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. I will not ship to P.O. Boxes.

ADDITIONAL SHIPPING CHARGES MAY APPLY IN THESE STATES: AK, AZ, CA, CT, DE, FL, HI, ID, ME, MA, NJ, NY, OR, WA and VT.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options, unless shipping is included in the price.  Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. If an item has free shipping included, then the item weight would be listed at 1 pound as it doesn't matter because we will ship the order Free Shipping. 

That being said, if you have a question about weight or dimensions, call 615-800-1646. We are here to help. 

To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

For Shipping questions or comments. 615-800-1646 or Contact Us .

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